Brett went out of his way to ensure my satisfaction. He made the entire car buying experience enjoyable and has been nothing short of incredible in staying in touch to make sure I am completely satisfied. Brett is hands down the BEST!
Quick service, clean waiting area, easy.
No waiting when I arrived for my appointment. As usual the service advisors had everything ready. I was provided with a 2020 CX5 so I could get a head start on learning to use Android Auto which was being installed. The install and oil change were completed within the promised time frame.
I always get my work done at the Greenwood location cause the service there is excellent And the staff is very polite, respectful, and friendly and they don't take advantage of you like other places. I went to have room replaced And was told they would have to check tire also for damage. They could of charged me for a tire replacement saying old tire was damaged in some way but they didn't take advantage and they did the right thing and after inspecting tire saw there was no damage And told me I didn't need it replaced also.
Great atmosphere, workers, and overall experience. I was in and out in 30 mins, and they didn't try to over sale me on anything. They let me know the suggestions and sent an email afterwards asking if I wanted to schedule the service. They are simply a great dealership.
Jeff and the Service staff were very friendly and accommodating. Service was prompt and thorough. The renovated lounge is top notch and great amenities while you wait. Definitely my preferred service location.
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